1. Delivery Locations

We ship to the UK and EU. 

2. Processing Time

Orders are typically processed within 2–4 business days. During peak times, processing may take longer.

3. Delivery Time & Costs

• After your order has gone through production, shipping can take up to 10 business days depending on your location.
• Shipping is on us!

4. Customs and Import Taxes

Your order includes taxes but ColdSteez is not responsible for any extra import duties.

5. Tracking

You will receive a shipping confirmation email with tracking information once your order has been dispatched.

6. Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact us at wtf@coldsteez.com as soon as possible so we can help resolve the issue.